Shipping Policy

Updated: 5/3/26

1. Order Processing

Orders are typically processed within 1–3 business days after purchase.

During product launches, limited drops, or high-volume periods, processing times may extend to 3–5 business days.

Once your order has been shipped, you will receive a confirmation email with tracking information.

 

2. Shipping Locations

Babycat Denim currently ships to:

• New Zealand

• Australia

• United States

• International destinations

Shipping rates and delivery times may vary depending on the destination.

 

3. Estimated Delivery Times

Estimated delivery times begin once your order has been dispatched.

New Zealand

• 1–3 business days

Australia

• 3–7 business days

United States

• 5–10 business days

International

• 7–14 business days

Please note that these are estimates and delays may occur due to customs, courier networks, or peak shipping periods.

 

4. Shipping Costs

Shipping costs are calculated at checkout based on destination and order size.

Any promotional shipping offers will be clearly stated on the website at the time of purchase.

 

5. Customs, Duties, and Taxes

International orders may be subject to customs duties, taxes, or import fees depending on your country’s regulations.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

 

6. Lost or Delayed Packages

Once an order has been shipped, it becomes the responsibility of the courier service.

If your package is delayed or appears lost, please contact the courier first using your tracking number.

If further assistance is required, you may contact us at support@babycatdenim.com.

 

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Babycat Denim is not responsible for orders shipped to incorrect addresses provided at checkout.

If an order is returned due to incorrect information, additional shipping charges may apply for re-delivery.

 

8. Contact Information

If you have any questions regarding shipping, please contact:

Email: support@babycatdenim.com
Website: www.babycatdenim.com